Dynamics Generation logoDynamics Generation logo
Microsoft Dynamics 365 Partner

Transform your business with intelligent Dynamics 365 solutions

We help organizations unify finance, operations, sales and service on Microsoft Dynamics 365 — implemented, customized and supported by a team that lives and breathes the platform.

ERP & CRM expertise AI & Copilot ready End-to-end delivery
0Dynamics 365 apps
0Focused on Dynamics
0Support & managed services

The complete Microsoft Dynamics 365 portfolio

Dynamics 365 Finance Business Central Supply Chain Management Sales Customer Service Customer Insights Field Service Project Operations Human Resources Commerce Copilot Studio Dynamics 365 Finance Business Central Supply Chain Management Sales Customer Service Customer Insights Field Service Project Operations Human Resources Commerce Copilot Studio
Solutions

One platform for every part of your business

From financial management to customer engagement, we deliver the Dynamics 365 applications that connect your entire organization.

Dynamics 365 Finance

Automate financial records, reporting and forecasting with autonomous reconciliation agents that accelerate your close.

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Business Central

An all-in-one ERP for small and midsize businesses — finance, sales, service and operations with built-in Copilot.

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Supply Chain Management

AI-driven demand forecasting, inventory optimization and supplier visibility to build resilient operations.

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Dynamics 365 Sales

Help sellers close more deals with AI opportunity scoring, guided selling and real-time next-best actions.

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Customer Service

Resolve issues faster with Copilot-assisted agents, automated case creation and omnichannel support.

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Customer Insights

Unify data across sales, marketing and service to power segmentation, personalization and data-driven campaigns.

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Why Dynamics Generation

A partner dedicated entirely to Microsoft Dynamics 365

We don't spread ourselves across every platform. Dynamics 365 is all we do — which means deeper expertise, faster delivery and solutions engineered around how the platform truly works.

  • Specialists, not generalists — certified consultants focused on ERP & CRM.
  • AI-first delivery — we build with Copilot and autonomous agents from day one.
  • End-to-end ownership — from advisory and implementation to support.
  • Built to scale — solutions that grow with your business.
More about us
Microsoft branding on a wall, representing the Microsoft Dynamics 365 ecosystem
MicrosoftDynamics 365 ecosystem
Microsoft branding — Dynamics Generation works across the Microsoft 365 and Dynamics 365 ecosystem
MicrosoftCertified ecosystem
Microsoft ecosystem

Built on the tools your team already trusts

Dynamics 365 doesn't work in isolation. We connect it seamlessly with the wider Microsoft 365 products — so data, people and workflows stay unified across everything you use.

Microsoft 365
Dynamics 365
Power Platform
Microsoft Azure
Microsoft Teams
Microsoft Copilot
0Dynamics 365 applications delivered
0Core service capabilities
0Solution pillars: ERP, CRM & AI
0Ongoing support
Our approach

From strategy to go-live and beyond

A proven delivery methodology that de-risks your Dynamics 365 journey and drives adoption from day one.

Discover & advise

We assess your processes and map the right Dynamics 365 solutions to your goals.

Design & implement

Configuration, customization and integration tailored to how you work.

Migrate & go live

Seamless data migration, testing and a smooth transition to production.

Support & optimize

Training, managed services and continuous improvement as you scale.

AI & Copilot

Intelligent business applications, powered by AI

Every Dynamics 365 solution we deliver comes ready for Microsoft Copilot and autonomous agents — turning your data into action.

Microsoft Copilot

Actionable insights, scenario modeling and workflow automation embedded across every module.

Autonomous Agents

Agents that reconcile accounts, manage supplier comms and streamline time & expense — proactively.

Copilot Studio

Custom low-code AI agents tailored to your unique business processes and workflows.

Client outcomes

Built for results your team can feel

★★★★★

"Dynamics Generation helped us move our finance operations onto Business Central without disrupting the business. Their Dynamics expertise is exceptional."

CFOFinance DirectorMid-market enterprise
★★★★★

"The Copilot-enabled Sales rollout gave our team back hours every week. We finally have one view of every customer."

VPVP of SalesB2B services company
★★★★★

"From advisory to go-live and ongoing support, they owned the whole journey. A true Dynamics 365 partner."

ITHead of ITOperations & supply chain
FAQ

Microsoft Dynamics 365, answered

What is Microsoft Dynamics 365? +

Microsoft Dynamics 365 is a portfolio of intelligent business applications that combine ERP (enterprise resource planning) and CRM (customer relationship management) capabilities on a single cloud platform. It unifies finance, operations, sales, service and marketing with built-in AI through Microsoft Copilot and autonomous agents.

What is the difference between Dynamics 365 ERP and CRM? +

ERP applications — such as Finance, Supply Chain Management and Business Central — manage your back-office operations like accounting, inventory and procurement. CRM applications — such as Sales, Customer Service and Customer Insights — manage your front-office customer relationships. Dynamics Generation helps you deploy either or both, fully integrated.

Which Dynamics 365 solution is right for my business? +

It depends on your size and goals. Small and midsize businesses often start with Business Central as an all-in-one ERP, while larger enterprises adopt Finance and Supply Chain Management. Customer-facing teams benefit from Sales and Customer Service. We provide a free consultation to map the right solution to your needs.

Do your Dynamics 365 solutions include AI and Copilot? +

Yes. Every solution we deliver is built to leverage Microsoft Copilot and autonomous agents — from account reconciliation and supplier communications to sales research and case automation — so your team gets AI-powered insights and automation out of the box.

Do you provide ongoing support after implementation? +

Absolutely. Beyond implementation we offer training, adoption support and managed services — ongoing maintenance, optimization and technical support to help you get the most from your Dynamics 365 investment.

Let's talk

Ready to unlock the full power of Dynamics 365?

Book a free consultation and let's map your path to an intelligent, connected business.